Returns

 

If for any reason you are unsatisfied with your purchase please do not hesitate to return your item(s). Your satisfaction is what matters most to us and we will be happy to give you a store credit! We always do our best to take care of our customers - dealing with all situations fairly and responsibly!  If you received a damaged or defective item, please call us at (401) 764-5920 or email us at shineboutique@icloud.com and we will rectify this right away.
  • All returns must be back to our shipping warehouse within 20 days of the date received. 
  • Sale items and accessories are FINAL SALE & cannot be returned. Any sale items or accessories returned, will NOT be processed.
  • All merchandise must be returned unworn, unwashed, and in original condition with tags attached. If items have makeup, deodorant, or other stains/odors, you WILL NOT be given credit.
  • Local to our boutique? No sweat! Simply return your unwanted item(s) to our store. Store hours are listed in "Contact Us".

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store credit never expires. 

HOW WILL I RECEIVE MY STORE CREDIT?

Expect an emailed E-Gift Card within 3 business days of the delivery of your return at our warehouse. Store credit is calculated automatically to reflect any discounts and taxes at time of purchase. Store credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. 

WHERE DO I SEND MY RETURN TO + WHAT DO I INCLUDE?

177 DANIELSON PIKE NORTH SCITUATE RI 02857

The Packing Slip for your return must be included along with the items you have been authorized to return. Additional items that are not listed on the return packing slip will not be eligible for a return and will not be calculated in your store credit. 

 

If you have any questions about your return please email Shineboutique@icloud.com